Nonprofit FAQs

General Information

• Can nonprofits give to themselves?
• How can nonprofits stay informed?

Year-Round Donations

• Can my organization offer recurring gifts on NTX Giving Day?
• Will my organization need to send a tax receipt for any year-round donations made through the Giving Day platform

Fund Distribution

• Do I have to provide my organization's ACH Information? When will my North Texas Giving Day funds be distributed?
• How does my organization collect donations that are recurring or made year-round to the NTX Giving Day site?
• Who issues a tax acknowledgement to the donor(s)?

Matching Funds

• How do I enter my organizations matching funds?
• What are matching funds? How do they work?

Marketing

• Countdown Clock
• How can I sign up for the nonprofit e-newsletters?

Registration and Nonprofit Pages

• Can I edit my profile?
• Can I represent more than one nonprofit organization? Can I use the same email?
• How do I change our point of contact?
• How do I customize our Donation Levels?
• What are the nonprofit categories an organization can select?
• What is the web address for my profile page? Can we change it?

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